9inch disposable biodegradable plate
Our company, located in China, specializes in the production of biodegradable tableware made from bagasse, a byproduct of sugarcane processing. Our product range includes plates, bowls, cups, and cutlery sets. With the growing global awareness of environmental protection, our products have gradually gained recognition and favor in international markets.
Client Background
The client is a UK-based distributor of eco-friendly tableware, serving large customer bases including chain restaurants, cafes, and supermarkets. Their core business is providing sustainable tableware solutions to reduce the use of single-use plastic tableware and promote environmental sustainability.
Inquiry and Communication
Initial Contact
Client Inquiry: The client learned about our products through our website and reached out to us via the contact information provided. They expressed a particular interest in our 9-inch bagasse plates and requested more detailed information.
Product Introduction: We responded with a detailed email introducing the 9-inch bagasse plates, including material composition (100% natural bagasse), production process (high-temperature high-pressure molding), environmental certifications (such as FDA, LFGB, and BPI), and product features (biodegradability, heat resistance, and sturdiness).
Sample Shipment
Sample Preparation: To give the client a more tangible understanding of our product, we prepared a batch of 9-inch bagasse plate samples, including both standard and reinforced versions.
Logistics Arrangement: We collaborated with an international courier to ensure the samples were delivered quickly and safely to the client. We also provided a tracking number for real-time logistics updates.
Quality Verification
Client Testing: Upon receiving the samples, the client conducted comprehensive testing, including strength tests (e.g., holding heavy items), heat resistance tests (e.g., holding hot food), and degradation tests (e.g., decomposition speed in different environments).
Feedback Communication: The test results showed that our 9-inch bagasse plates performed excellently in all aspects. The client was highly satisfied with the product quality and gave us positive feedback.
Price Negotiation
Pricing Proposal: After confirming the product quality, we provided a detailed quotation, including unit price, minimum order quantity, packaging method, shipping method, and payment terms.
Negotiation Details: Through several rounds of emails and phone calls, we reached an agreement on price and delivery schedule. We also offered a discount based on the client's purchase volume.
Order and Production
Official Order
Order Confirmation: The client placed a bulk order of 20,000 9-inch bagasse plates and signed a purchase contract specifying product specifications, delivery dates, payment methods, and after-sales service terms.
Payment Arrangement: The client made an advance payment as agreed in the contract to ensure the order proceeded smoothly.
Production Arrangement
Production Planning: We formulated a detailed production plan based on the order, assigning production lines to manufacture the 9-inch bagasse plates efficiently using our advanced equipment.
Production Process: Throughout the production process, we strictly adhered to the ISO quality management system, controlling every step from raw material procurement to final product inspection to ensure quality.
Quality Control
Continuous Monitoring: Our quality control team conducted random inspections of each batch during production to ensure the products met the client's quality requirements.
Final Inspection: After production was completed, we conducted a comprehensive quality check on all finished products, ensuring no defects before packaging.
Logistics and Delivery
Packaging and Shipping
Packaging Design: We designed special eco-friendly packaging for the 9-inch bagasse plates, which was both aesthetically pleasing and effective in protecting the products during transport.
Logistics Arrangement: We collaborated with a reputable international logistics company and chose sea freight to ensure the products were safely and punctually shipped to the UK. Detailed packing lists and bills of lading were provided to facilitate customs clearance and warehousing.
Delivery Confirmation
Shipment Tracking: We closely monitored the shipment process and maintained communication with the client to ensure the products arrived on time.
Goods Receipt: Upon receiving the goods, the client conducted an inspection to confirm that the quantity and quality of the products met the contract requirements.
Client Feedback and Ongoing Cooperation
Client Feedback
Usage Feedback: The client reported high satisfaction with our 9-inch bagasse plates in actual use. They highlighted the product’s excellent performance in terms of strength, heat resistance, and environmental sustainability, and noted that end-users also appreciated the product.
Improvement Suggestions: The client provided some suggestions for improvement, such as developing more sizes and shapes of bagasse tableware to meet the diverse needs of different markets.
Ongoing Cooperation
Long-term Cooperation Intent: Based on the success of this initial cooperation, the client decided to establish a long-term partnership with us, planning to purchase 9-inch bagasse plates quarterly and explore collaborations on other types of eco-friendly tableware.
New Product Development: We took the client’s suggestions into account and started developing more specifications and types of bagasse tableware, inviting the client to participate in testing and feedback, thus further strengthening our partnership.
Summary
This cooperation not only allowed us to successfully enter the UK market but also established a strong partnership with the client. Through high-quality products and excellent service, we gained the client's trust and satisfaction. This successful case laid a solid foundation for our further expansion in the international market and motivated us to continue innovating and developing eco-friendly tableware.
